Terms of Service

Last Updated: November 14, 2024

Welcome to inzaviroplayhub. These Terms of Service ("Terms") govern your access to and use of our social casino platform, website, games, and related services (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.

Important Notice: inzaviroplayhub is a social casino platform intended for entertainment purposes only. All games are played with virtual credits that have no real-world monetary value. No real money is wagered, and no real money or prizes can be won. Our Services do not constitute real-money gambling.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years of age (the age of majority in India), that you have read and understood these Terms, and that you agree to be bound by them. If you do not agree, you must not use our Services.

2. Nature of the Platform

Our platform is a social casino. Please note the following:

  • All games use virtual credits for entertainment purposes only.
  • Virtual credits cannot be redeemed for real money, prizes, or any items of monetary value.
  • Success in social casino games does not imply or predict success in real-money gambling.
  • Our Services are not a form of real-money gambling or betting.
  • Virtual credits may be purchased with real money solely to extend gameplay.

3. Eligibility

To use our Services, you must:

  • Be at least 18 years of age.
  • Not be prohibited from accessing social casino games under the laws applicable in your state or territory in India.
  • Have the legal capacity to enter into a binding agreement.
  • Access our Services only from jurisdictions where it is lawful to do so.

4. User Account and Registration

When creating an account with us, you are responsible for:

  • Providing accurate, complete, and current registration information.
  • Maintaining the security and confidentiality of your account credentials.
  • Keeping your account information up to date.
  • All activity that occurs under your account.
  • Notifying us immediately of any unauthorised use of your account.

You may only maintain one account. Creating multiple accounts is prohibited and may result in termination of all associated accounts.

5. Description of Services

We provide the following types of services through our platform:

  • Social casino games (slots, table games, and other entertainment games) played with virtual credits.
  • Purchase of virtual credits for extended gameplay.
  • Promotional bonuses, loyalty programs, and in-platform rewards.
  • Customer support and platform-related assistance.
  • Other entertainment features as described on our website.

6. Virtual Credits

Virtual credits are the in-platform currency used to play our games. Please note:

  • Virtual credits have no monetary value and cannot be converted to real money or prizes.
  • Credits purchased are non-refundable except where required by applicable law.
  • We reserve the right to modify virtual credit pricing at any time with reasonable notice.
  • Virtual credits are non-transferable between accounts.
  • We may award bonus credits at our discretion as part of promotions. Bonus credits may be subject to separate terms.
  • Unused virtual credits may expire in accordance with applicable promotional terms.

7. Acceptable Use Policy

You agree NOT to use our Services to:

  • Violate any applicable local, national, or international laws or regulations.
  • Infringe upon the intellectual property or other rights of any party.
  • Distribute spam, malware, or other harmful or disruptive content.
  • Attempt to gain unauthorised access to our systems, accounts, or data.
  • Use automated tools, bots, or scripts to interact with our platform.
  • Exploit bugs, glitches, or vulnerabilities in our games or platform.
  • Engage in any fraudulent, deceptive, or abusive behaviour.
  • Harass, threaten, or harm other users.
  • Attempt to sell, trade, or transfer your account or virtual credits.

8. Intellectual Property Rights

All content, trademarks, game designs, software, and intellectual property on our platform are owned by inzaviroplayhub or our licensors. You may not:

  • Copy, modify, distribute, or publicly display our content without prior written permission.
  • Use our trademarks, logos, or branding without explicit authorisation.
  • Reverse engineer, decompile, or attempt to extract the source code of our software or games.
  • Create derivative works based on our platform or games.
  • Record or stream our games for commercial purposes without written permission.

9. Purchases and Billing

For purchases of virtual credits:

  • All prices are displayed in Indian Rupees (INR) at the time of purchase.
  • Applicable GST and other taxes may be added at checkout in accordance with Indian tax law.
  • Refunds on virtual credit purchases are only available where required by applicable consumer protection law.
  • We use secure, third-party payment processors (including UPI, card, and wallet providers) and do not store full payment card data on our servers.
  • We reserve the right to change pricing with reasonable advance notice.
  • Fraudulent or disputed transactions may result in account suspension.

10. Responsible Gaming

Although our platform involves no real-money gambling, we are committed to promoting responsible gaming habits. If you feel that your use of our platform is becoming compulsive or problematic, we encourage you to take a break, use any self-exclusion tools available on the platform, or seek support from a relevant organisation in India. For more information, see our Responsible Gaming page.

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Our practices are designed to comply with applicable Indian data protection law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

12. Service Availability

We strive to provide a reliable and enjoyable platform, but we cannot guarantee:

  • Uninterrupted, error-free, or continuously available operation of our Services.
  • That all defects, bugs, or errors will be corrected immediately.
  • Compatibility with all devices, operating systems, or browsers.
  • Complete backup or recovery of virtual credit balances in the event of technical failure.

We will make reasonable efforts to notify users of planned maintenance or significant service disruptions.

13. Termination

We may suspend or terminate your account and access to our Services:

  • For material breach of these Terms.
  • For fraudulent, illegal, or abusive activity.
  • For violations of our Acceptable Use Policy.
  • With reasonable advance notice for any other reason, except where immediate action is necessary.
  • Upon your request to close your account.

Upon termination, your right to access our Services ceases immediately. Any remaining virtual credits will be forfeited, except where refund is required by applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, inzaviroplayhub and its affiliates, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services, including loss of virtual credits or data.

Our total liability to you for any claim arising from or related to our Services shall not exceed the total amount you paid for virtual credits in the six (6) months preceding the claim.

Note: Nothing in these Terms excludes liability that cannot be lawfully excluded under applicable Indian consumer protection law, including the Consumer Protection Act, 2019.

15. Indemnification

You agree to indemnify, defend, and hold harmless inzaviroplayhub, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your unlawful use of our Services or your wilful breach of these Terms.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Before initiating any formal dispute proceedings, we encourage you to contact us directly so we can attempt to resolve the matter amicably. For unresolved disputes, the parties agree to submit to the exclusive jurisdiction of the competent courts of India, except where mandatory consumer protection laws require otherwise.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide reasonable advance notice of material changes by posting the updated Terms on our website or by notifying registered users via email. Your continued use of our Services after the effective date of the changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our Services.

19. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and inzaviroplayhub regarding your use of our Services and supersede all prior agreements or understandings relating to the same subject matter.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: support@inzaviroplayhub.com
  • Phone: +91 124 482 9100
  • Address: Plot No. 42, Cyber City, Sector 24 Gurugram, Haryana 122002, India
Important Note: These Terms of Service apply to users in India. Specific rights and obligations may be subject to additional Indian central or state regulations. For specific legal advice, please consult a qualified legal professional in India.