Privacy Policy

Last Updated: November 14, 2024

At inzaviroplayhub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our social casino platform and related services. This policy applies to users in India.

Important: inzaviroplayhub is a social casino platform for entertainment purposes only. No real money gambling takes place. Virtual credits used on this platform have no real-world monetary value and cannot be exchanged for cash or prizes.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Such as your username, email address, date of birth (for age verification), and profile details when you register on our platform.
  • Gameplay Data: Information about your in-game activity, virtual credit transactions, game history, and platform preferences.
  • Device & Technical Information: Including IP address, browser type, operating system, device identifiers, and session data collected automatically through cookies and similar technologies.
  • Communications: Any messages, support requests, or feedback you send to us.
  • Payment Information: Where applicable for the purchase of virtual credits, we collect billing details. Full payment card data is handled by our PCI-compliant payment partners (including UPI, card, and wallet processors) and is not stored on our servers.
  • Third-Party Data: If you register or log in via a social media account (e.g., Facebook), we may receive basic profile information as permitted by that platform.

2. How We Use Your Information

Your information may be used for the following purposes:

  • Creating and managing your account on our platform.
  • Providing access to our social casino games and features.
  • Processing virtual credit purchases and managing your balance.
  • Personalising your gaming experience and recommending content.
  • Responding to your enquiries and providing customer support.
  • Sending you platform updates, promotional offers, and bonus notifications (with your consent).
  • Detecting, preventing, and investigating fraud, abuse, or violations of our Terms of Service.
  • Improving our platform, games, and services through analytics.
  • Complying with applicable legal and regulatory obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on the following:

  • Contract Performance: Processing necessary to provide our services to you.
  • Legitimate Interests: To improve our platform, prevent fraud, and ensure platform security.
  • Consent: For marketing communications and non-essential cookies.
  • Legal Obligation: To comply with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With trusted service providers and contractors acting on our behalf (e.g., cloud hosting, analytics, payment processing).
  • With social media platforms when you use social login or sharing features.
  • To comply with applicable legal obligations, court orders, or lawful government requests.
  • In connection with a merger, acquisition, or sale of business assets, with appropriate confidentiality obligations.
  • With your explicit consent for any other purpose.

5. Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your data within a reasonable period, except where retention is required by law or for legitimate business purposes such as fraud prevention.

7. Your Rights

Under applicable Indian data protection law, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal requirements.
  • Grievance Redressal: Raise a grievance regarding the processing of your personal data with our Grievance Officer.
  • Objection / Restriction: Object to or request restriction of certain types of processing.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe in accordance with applicable law.

8. Age Restriction

Our social casino platform is intended for users aged 18 years or older. We do not knowingly collect personal information from minors. If we become aware that a user under the minimum age has registered, we will promptly delete their account and associated data.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and analyse platform usage. For full details, please see our Cookie Policy.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their respective privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India, including for cloud hosting and support purposes. Where such transfers occur, we take appropriate steps to ensure that your information remains protected in accordance with this Privacy Policy and applicable Indian data protection law.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

For questions, requests, or complaints related to this Privacy Policy, please contact us:

  • Email: support@inzaviroplayhub.com
  • Address: Plot No. 42, Cyber City, Sector 24 Gurugram, Haryana 122002, India
Note: This Privacy Policy applies to users in India. Under India's Digital Personal Data Protection Act, 2023, and other applicable regulations, additional rights may apply to you. Please contact us for further information regarding your specific rights.